Shipping & Return policy
Shipping, Returns & Refunds
Shipping
Orders are processed within 1–2 business days. Delivery times vary by location:
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Ireland: 2–3 business days
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Northern Ireland & Great Britain: 4–7 business days
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Rest of Europe: 5–9 business days
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United States & Canada: 7–14 business days
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Australia & New Zealand: 10–18 business days
Tracking is provided for all parcels.
Returns & Refunds
We accept returns for non-personalised prints within 30 days of delivery. Items must be unused, in their original condition, and in original packaging.
Personalised or customised prints cannot be returned unless faulty.
Refunds are issued to the original payment method once we have received and inspected the returned item. Customers are responsible for return shipping costs unless the item is faulty.
Exchanges
We only replace items if they are defective or damaged. To request an exchange, email us at hello@conorlangton.com and send your item to:
Conor Langton Studio
1 Highrath, Maddoxtown, Sion Road
Kilkenny, R95 F4A9
Ireland
Gifts
If your order was a gift, we will issue a gift credit for returned items shipped directly to you. If the gift was shipped to the purchaser, the refund will be sent to the original purchaser.
Shipping Returns
To return an item, mail it to:
Conor Langton Studio
1 Highrath, Maddoxtown, Sion Road
Kilkenny, R95 F4A9
Ireland
For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of untracked returns.
Need Help?
Contact us at hello@conorlangton.com for questions about shipping, returns, or refunds.